Terms of Service

Privacy Policy

Privacy Policy for V-Library

1. Introduction

Welcome to V-Library, a virtual platform where “V” stands for Virtual, connecting verified users such as MSMEs, Students, professionals, startups, and the general public through a range of services, including chatting, video calling, business consultancy, and AI-based solutions. We prioritize the security and privacy of our users and are committed to implementing top-level security measures to ensure that your information remains safe and protected.

This Privacy Policy outlines the types of information we collect, how we use it, and the robust security mechanisms we employ to safeguard your data. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

To provide a safe and seamless experience, V-Library collects the following types of information:

2.1. Personal Information

• User Profile Data: This includes name, email address, phone number, gender, and other personal details provided during registration.
• Verification Data: We collect data such as Aadhar/PAN card details, educational certificates, or other relevant identity documents to ensure profile authenticity and prevent fraud.

2.2. Usage Data

• Activity Information: Records of interactions on our platform, such as group discussions, video calls, consultations, webinars, and use of the AI-based search engine.
• Device Information: IP address, browser type, device type, operating system, and approximate location.

2.3. Payment Information

• Details related to our Conditional Wallet feature, including transaction history, payment method, and wallet balance.

2.4. Content and Communication

• Text and media exchanged during Chatting, Group Discussions, or Encrypted Chats.
• User-generated content such as posts, comments, shared documents, and files.

3. How We Use Your Information

We use the collected information to provide personalized services, maintain user safety, and optimize the platform’s functionality. Specifically, your data is used for:

• User Verification and Authentication: Ensuring the authenticity of profiles using advanced verification processes, including document checks through Aadhar/PAN/Digilocker integration.
• Service Provision and Enhancement: Facilitating group discussions, video calling, and AI-based solutions.
• Personalization: Tailoring recommendations, matching partners, and customizing user experiences.
• Security and Fraud Prevention: Using state-of-the-art encryption and access controls to secure your data against unauthorized access and prevent cyber threats.
• Employment Generation: Connecting users with job opportunities by matching skills with professional requirements.
• Royalties and Payments: Managing payments for authors and users involved in note printing and consultancy services.

4. Sharing of Information

Your data is shared only in specific circumstances and with the highest standards of security in mind:

• With Your Explicit Consent: We will share your data only when you have provided clear permission.
• For Legal Compliance: If required by law or to comply with lawful requests.
• With Trusted Partners: Sharing may occur with verified third-party service providers to improve our offerings, provided they adhere to strict data protection standards.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred while ensuring data security.

5. Security Measures

We implement top-level security measures to protect your personal data, including:

• End-to-End Encryption: All communications, including Video Calls and Encrypted Chats, are secured through advanced encryption protocols.
• Multi-Factor Authentication (MFA): Added layers of authentication for account access to prevent unauthorized logins.
• Access Controls: Strict access policies for employees and third-party contractors, ensuring only authorized personnel can handle sensitive information.
• Data Anonymization: Anonymizing identifiable information where possible to protect your privacy further.
• Regular Security Audits: Routine security reviews and updates to address vulnerabilities and enhance system security.

6. User Rights

As a user of V-Library, you have the following rights:

• Access and Update Information: Review, modify, or delete your profile information at any time.
• Opt-Out of Communications: Choose not to receive targeted ads, newsletters, or platform notifications.
• Data Portability: Request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at:

• Email: vlibrarydeveloper@gmail.com
• Mobile: +91 9310644396

7. Verification and Identity Protection

V-Library places a strong emphasis on the verification of users to maintain a safe community:

• Document Verification: User profiles are verified using reliable sources such as Aadhar/PAN/Digilocker and other educational or professional certificates.
• Profile Authentication: Regular checks are conducted to ensure profiles are up-to-date and meet platform standards.
• Report and Flag: Users can report suspicious profiles, which are reviewed promptly to prevent misuse of the platform.

8. Use of Cookies

We use cookies and similar tracking technologies to:

• Enhance your browsing experience.
• Analyze user behavior and platform usage.
• Provide personalized content and advertising.

You can control or disable cookies through your browser settings at any time.

9. Targeted Advertising

Our platform offers Targeted Advertising based on user categories, such as students, professionals, and MSMEs. Businesses can send tailored ads to specific segments. However, we ensure that your personal information is never directly shared with advertisers without your explicit consent.

10. Third-Party Services

V-Library may link to third-party websites or services for additional functionalities. Please note that these third-party sites have their own privacy policies, and we are not responsible for their practices.

11. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements and for economy developments purpose. Users will be notified of any significant changes via email or platform notifications.

12. Contact Us

For questions, concerns, or requests related to this Privacy Policy, please reach out to us:

• Email: vlibrarydeveloper@gmail.com
• Mobile: +91 9310644396
• Website: https://vlibrary.in/

By using V-Library, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described. Thank you for trusting V-Library to connect and empower your virtual experiences securely.